Zest Air Review: 1 Out of 5 Stars

This blog post tells the story of my worst travel experience this year, courtesy of Zest Air. I decided to write about this because I think there really is a need for Zest Air to change how they do their business, specially in the area of customer service. I hope you will be patient enough to read through everything that happened that fateful night of October 18, 2010 in Bacolod. I attended the MassKara 2010 festival and it was time for me to go home. My flight schedule for Bacolod to Manila was originally on October 18, 7:20 PM via Zest Air. OCTOBER 18 7:00 PM: Intercom announces that Zest Air flight...